At Cosmo Luma, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases from our online store.
Information We Collect
- Personal Information:
- When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.
- Non-Personal Information:
- We may also collect non-personal information such as your browser type, IP address, and browsing behavior through cookies and similar technologies to improve your user experience on our website.
How We Use Your Information
- To Process Orders:
- We use your personal information to process and fulfill your orders, including shipping, payment processing, and providing order updates.
- To Communicate with You:
- We use your email address to send you information about your order, respond to your inquiries, and send you promotional emails if you have opted in to receive them.
- To Improve Our Services:
- We use non-personal information to analyze site usage and improve our website, products, and services.
- To Ensure Security:
- We use your information to protect against fraudulent transactions and to ensure the security of our website and services.
Sharing Your Information
- Third-Party Service Providers:
- We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and email marketing. These providers are obligated to protect your information and use it solely for the purpose of providing services to Cosmo Luma.
- Legal Requirements:
- We may disclose your personal information if required by law or if we believe such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our users.
Cookies and Tracking Technologies
- Cookies:
- Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and recognize you on future visits.
- Third-Party Analytics:
- We may use third-party analytics tools to collect non-personal information about your use of our website. These tools help us understand how visitors interact with our site and improve our services.
Your Choices
- Access and Update Information:
- You can access and update your personal information by logging into your account on our website. If you need assistance, please contact us at support@cosmoluma.com.
- Opt-Out of Marketing Emails:
- If you no longer wish to receive promotional emails from us, you can opt-out by clicking the unsubscribe link in any of our emails or by contacting us at support@cosmoluma.com.
- Disable Cookies:
- You can disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at support@cosmoluma.com.
Thank you for trusting Cosmo Luma with your personal information. Your privacy is important to us.
