Welcome to Cosmo Luma! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our services.

1. Acceptance of Terms

By using the Cosmo Luma website (www.cosmoluma.com) and/or making a purchase, you agree to these Terms and Conditions. If you do not agree to these terms, please do not use our Site or make a purchase.

2. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Site constitutes acceptance of the updated terms.

3. Eligibility

To use our Site and make purchases, you must be at least 18 years old or have the consent of a parent or guardian. By placing an order, you represent and warrant that you meet these requirements.

4. Product Information and Availability

  1. Product Descriptions:
    • We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, reliable, or error-free.
  2. Product Availability:
    • All products are subject to availability. We reserve the right to limit the quantities of products we supply or discontinue products at our discretion.

5. Ordering and Payment

  1. Order Acceptance:
    • Your order is considered accepted when you receive a confirmation email from us. We reserve the right to cancel or refuse any order for reasons including but not limited to product availability, errors in pricing, or suspected fraud.
  2. Payment:
    • All payments must be made in full at the time of purchase. We accept major credit cards and other payment methods as indicated on the Site. By providing payment information, you represent and warrant that you have the right to use the payment method.

6. Shipping and Delivery

  1. Shipping:
    • We offer various shipping options, and shipping costs are calculated based on your location and the shipping method selected. Delivery times are estimates and not guaranteed.
  2. Delivery Issues:
    • We are not responsible for delays or issues caused by the shipping carrier or incorrect delivery addresses provided by you. Please contact the carrier for issues related to the delivery of your order.

7. Returns and Refunds

  1. Return Policy:
    • Our Return and Refund Policy is outlined in detail here. Please review it for information on how to return items and request refunds.
  2. Refunds:
    • Refunds will be issued in accordance with our Return and Refund Policy, and we reserve the right to deny refunds for items that do not meet the return criteria.

8. Intellectual Property

  1. Ownership:
    • All content on the Site, including text, images, graphics, and logos, is the property of Cosmo Luma or our licensors and is protected by copyright, trademark, and other intellectual property laws.
  2. Use of Content:
    • You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our express written permission.

9. User Conduct

  1. Prohibited Activities:
    • You agree not to engage in any activities that may interfere with the operation of the Site or violate any applicable laws or regulations. This includes, but is not limited to, unauthorized access, hacking, or transmitting harmful content.
  2. Account Responsibility:
    • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

10. Limitation of Liability

  1. Disclaimer:
    • The Site and all products and services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We disclaim all warranties to the fullest extent permitted by law.
  2. Liability Limitation:
    • Cosmo Luma shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or inability to use the Site, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Cosmo Luma and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the Site, your violation of these Terms and Conditions, or your infringement of any rights of another party.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles. Any disputes arising from these terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in [Your State/Country].

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at support@cosmoluma.com.

Thank you for shopping with Cosmo Luma!